Extremely Happy
Two enthusiastic thumbs up! 5 stars
I had my roof replaced.
I had a great experience working with Derek Bean. His knowledge of his Roofing experience was above and beyond. He is the most helpful person with a great personality. Derek made sure my roof was being layed out with perfection. My roof is pretty (from a woman's view). Thank you Derek you really are the best and represent Infinity Roofing well. Jo Lynn Snipes
Excellent Work!
My consultant Jamie was amazing! He met with the insurance adjuster and made certain all of my storm repairs were covered. The installation crew worked efficiently and neatly. Everything great and they took great care to protect my property and landscaping. Brenda in the office explained my invoices, worked with my insurance to correct errors on the insurance reimbursement. I am so very pleased with the process and the outcome!
Perfect in every way
If you are looking for knowledgeable, hard working, quick, and great quality, these are your guys!
Quick work
Great! Sales person was very professional, knowledgeable, and helpful. He offered several roofing options and prices. He checked on the project every day and kept us informed. We are very pleased with the work.
Fast and Reliable
I had roof damage after a freak storm. John took good care of us and even took off a chimney I no longer needed. Roof looks great and it took less than two days all said an done. Outside of a few stray roofing nails, they cleaned up everything.
Roof
Quality job
Three times great
Due to hailstorms during the 20+ years I've had my house, this is the 3rd replacement of my roof. I had a different project manager than the previous 2 jobs, & Dan provided the same great service Jason gave me years ago. Some of the going above & beyond service they gave at least once included: arrangement with LeafFilter for replacement of damaged product, then finding a comparable product & arranging with gutter contractor to complete the job when LeafFilter stopped returning calls from me or Dan. Driving me to other houses painted my color so I could get the big picture of shingle choices. Working with estimator on damage survey to make sure small items weren't missed in estimate. Remembering me as a customer: I called Jason years after the 1st replacement, said "don't know if you remember me", & he said yes, told me location & color of my house, etc. about my 1st job off the top of his head. He had no time to hunt for me on a database, he actually remembered the client relationship. When other contractors ignored my calls or otherwise didn't follow through, the guys stepped in to help "get 'er done". Phone & email communication was clear, & verification was done prior to setting foot on the property. Infinity treated me like family. With other contractors ignoring me, it was refreshing to work with Infinity where customers are valued & treated with respect. This kind of service is disappearing in many companies, but not at Infinity. Ten stars on a 5-star scale.
Roofing
We were glad to get a new roof on our house within two and a half months after the derecho. Our only concerns were the lack of clear and concise paperwork beforehand, and the ending cost. We realize materials cost can go up and the situation was resolved with our insurance company.
Roofing
The Team that came to my house did a good job, and Venny was on point as the project manager . Thank you
